Sivu 14

foCuS finlAnd / FORUM VIRIUM Driving DisrUption towards success Through collaborative, user-driven innovation, Forum Virium Helsinki helps companies capitalise on the challenges and opportunities brought about by digitalisation. Text: randel Wells Photo: larkas & laine ll service businesses are in some kind of disruption because of digitalisation," says Jarmo Eskelinen, chief executive at Forum Virium Helsinki (FVH), a non-profit enterprise promoting development of digital services in Helsinki. "We are not aiming for disruption. If you step into a development process, you cannot be quite sure if you are facing an evolutionary path or a disruptive path. In quite a few cases, there will be disruption because digitalisation changes the way services are delivered." FVH helps its members and partners develop services by bringing together ideas and content creators with established private and public sector players. A crucial part of success is testing in real environments. "Finnish society is quite a good base to build service innovations because it is service driven. There is a strong role of public services which are facing challenges and need innovation," says Eskelinen. "A open access A recent FVH success includes initiating an open data movement inspired by Apps for Democracy in Washington, D.C., where public data has been opened to developers. Two large European Union funded projects were also approved: Smart Urban Spaces, for developing interoperable, user-friendly urban services, and Managed Outcomes, which looks at using media channels to measure the results of well-being services. Looking further into the future, Eskelinen sees much development in real-world and virtual-world user interfaces. Backend operations of services, such as logistics and information management, are already well developed and digitalised. However, the virtual interfaces between backend systems and customers are still largely missing. Z " Finnish society is service driven. " 14

Section 1

Page 1
Page 2
Page 3
Page 4
Page 5
Page 6
Page 7
Page 8
Page 9
Page 10
Page 11
Page 12
Page 13
Page 14
Page 15
Page 16
Page 17
Page 18
Page 19
Page 20
Page 21
Page 22
Page 23
Page 24
Page 25
Page 26
Page 27
Page 28
Page 29
Page 30
Page 31
Page 32
Page 33
Page 34
Page 35
Page 36
Page 37
Page 38
Page 39
Page 40

Why do I see this page ?

Your Flash Player is older than version 7 or Javascript is not enabled. What you see is the raw text of the publication.

To read this Digipaper-publication install/update your Flash Player from this link or enable Javascript.

For proper operation Digipaper-publication needs Flash Player version 7 or newer.

Install the latest version of Flash Player from this link.
© Copyright 2004-2006 Mederra Oy